The conversion funnel
Now, you'll probably have heard the term funnel before, but what is it exactly?
In a nutshell, a funnel encapsulates the steps that a consumer has to take before making a purchase. For instance, a car dealership’s funnel for Customer X could look something like:
X views TV ad about new car > X comes to shop to check out the new car > X does a test drive > X buys the car.
At every point in the funnel, the dealership is going to lose potential customers (which is why, you know, this is called a funnel):
- I might view the ad but don't like it;
- I might go to the shop and be disappointed by the look of the car; or
- I might find it horrible to drive.
In your case, what might this funnel look like?
X comes across your book on Amazon > X looks at the cover and title > X clicks on it > X reads your blurb > X checks out your reviews > X opens the look-inside to read the first few pages > X buys the ebook or paperback!
Not every reader will go through every step. But many will, so the easiest way for you to increase your sales right now is to do a thorough audit of your funnel. As you're doing so, try and identify the steps where you might be losing potential readers. I urge you to take a moment to look at all your books’ pages on e-retailers and see if there are any quick fixes you could make:
- Is there a glaring typo in your blurb, or in the first few lines of your “look-inside”?
- Are you using HTML to bold or highlight the first sentence of your blurb?
- If you have editorial reviews, are you featuring them?
- Is your author bio (in Amazon Author Central) up to date?
I'm serious about this. 90% of the time, when an author comes to me for marketing, there's something wrong with their funnel. Or at the very least, something that could be greatly improved. The first step in book marketing is not bringing traffic: it’s improving conversion.
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